Article 1 (Purpose of Processing Personal Information)
The Reloop app processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than those stated below, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
- Service Provision: Providing consumable management and notification services
- User Authentication: Login and account management
- Notification Service: Sending notifications for consumable replacement times
- Provision of Marketing Information: Information on events, discounts, and new features (with user consent)
- Service Improvement: Analysis to enhance user experience
- Customer Support: Responding to inquiries and providing technical support
Article 2 (Period of Processing and Retention of Personal Information)
- General Personal Information Retention Period: Until the termination of service use
- Personal Information Related to Marketing: Until the withdrawal of consent for marketing
- Destruction of Personal Information: Destroyed within 30 days after termination of service use or withdrawal of consent
- Items to be Retained According to Relevant Laws
- Records on contracts or withdrawal of offers: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Exceptions: Retained for a period separately stipulated by law
Article 3 (Items of Personal Information to be Processed)
- Required Items: Email address, user identifier, FCM token
- Optional Items: Number of family members, notification settings, usage pattern data
- Items Related to Marketing Information:
- Consent to receive marketing notifications
- History of receiving marketing information
- User preference data (for providing personalized information)